Do you want to improve your website this year?

Mary Helber-Jamboretz • January 19, 2018

What are your internet goals?

Do you want to improve your website this new year?

Google Analytics is the most comprehensive tracking tool available on the market. It gives you detailed data about your website visitors and the actions they take on your site. You’ll be able to see what people are doing on your site after they click on an email you send them and beyond.

By effectively using Google Analytics, you can stop making blind guesses and start making data-driven marketing decisions to boost your bottom line.

If you’re looking to get a head start to improve your website this new year, we’ll walk you through how to make data-driven decisions using Google Analytics.


Add Google Analytics to your site

Before you dive in to access the data, you need to make sure that Google Analytics is properly set up on your website. Wrongly implemented tracking will skew your tracking data, leading you to take wrong decisions.

To implement Google Analytics, all you need to do is to create an account, connect your website with Analytics and add the tracking code snippet to the <head> section of your website.

If you’re on WordPress, you can use this simple guide to help you get set up with Google Analytics.

Upon the setup, it may take a few hours to start gathering your website data. Let’s take a look at a few different aspects of using Google Analytics to improve your site.


Focus on your goals

To make informed decisions, you’ll need to have a clear focus on your goals and need to figure out how to accomplish them by setting objectives.

For example, in this new year, if your goal is to drive more conversions from your blog, it is vital to know what type of content resonates best with your audience.

One way to review your content is by going to your Pages report in Google Analytics. There you can identify which blog posts and pages drive the most conversions. It may not be worth your time to focus on content that drives tons of traffic without conversions.

Now that doesn’t mean every blog post needs to drive conversions. Instead, every piece of content you produce should meet your objectives.

For example, if you monetize your blog with AdSense, you might want to track AdSense clicks on your blog posts to figure out the type of content that generates the most revenue. This way you can create more similar content on your blog that is likely to generate more revenue.

After finding the type of content that brings positive results, come up with more content ideas for your blog and add them to your editorial calendar.


Study bounce rate

One of the most important metrics to keep an eye on is bounce rate. In simple terms, bounce rate is the percentage of single-page visits on your site. It tells you whether your visitors stick to your site or leave after their first-page visit.

Generally speaking, the lower your bounce rate, the more engaging your site is, the better for your business.

If a large number of visitors navigate away from your site after viewing only one page, this means you need to optimize your content or use better calls to action that intrigue visitors to dive deeper into your offering.


Some ways to improve your bounce rate are:

·Make your content enticing and consumable in short span of time.

·Reduce the loading time of your site and make your landing pages visually appealing.

·Create an exit-intent popup that shows visitors another useful resource on your site.

Study behavior flow

Aside from showing you valuable metrics, Google Analytics allows you to conduct user flow analysis to understand how your visitors explore your site to take action that you deem to be of value.

By studying behavior flow of your users, you can figure out leaky spots in your sales funnel. Once you identified those areas, you can take measures to reduce the drop-off and boost sales and revenue.

For tracking conversions, be sure to set up Google Analytics goals in the first place. And to track sales and revenue, you’ll have to enable e-commerce tracking in Google Analytics.


Conduct an annual content audit

If you’re investing in content marketing, you’ll need to focus on a few different metrics to determine your content marketing return on investment (ROI). Calculating your content marketing ROI enables you to identify whether your content marketing investment is paying off.

For most websites, the primary goal of content marketing is to attract quality leads and turn them into customers. However, you can’t expect to convert every website visitor that lands on your site into customers. That means besides conversions, you’ll have to focus on other key metrics, like lead quality, traffic, and onsite engagement.

When conducting a yearly content audit on your site, below are a few things you need to consider.

·Find keywords that attract the most traffic to your site. Understand the intention of your organic visitors and figure out whether your articles deliver what your visitors want.

·Identify your past content marketing pieces that have performed best in terms of driving traffic and engagement. Be sure to add similar article ideas to your editorial calendar.

·Eliminate content that no longer reflects your business.

I hope the above tips give you some insights into using Google Analytics to improve your website’s bottom line.


It only takes a few minutes to get going, and you’ll be on your way to creating marketing strategies that will help you improve your website this new year.




February 11, 2021
Starting in February 2021, Googles phrase match will begin to incorporate behaviors of broad match modifier (BMM). With this change, both phrase and broad match modifier keywords will have the same matching behavior and may show ads on searches that include the meaning of your keyword. This also means that the new matching behavior will consider word order when relevant to the meaning. For example, the phrase match keyword “moving services NYC to Boston.” will continue to cover searches like “affordable moving services NYC to Boston.” It will also cover searches that traditionally only matched under broad match modifier, such as “NYC corporate moving services to Boston.” Phrase match won’t show ads for searches where the direction is reversed (for example, people looking to move from “Boston to New York City”). In July 2021, the creation of BMM keywords will no longer be available, but the same matching functionality will be available through phrase match. Existing BMM keywords will continue to serve using the new behavior. This change will become available to advertisers in the following languages first: English, German, Spanish, French, Italian, Dutch, Portuguese, and Russian. For all other Google Ads languages, the new matching behavior will roll out later this year. Keep in mind: The changes to phrase match and BMM will not impact negative keyword match types. Below are more examples to illustrate how matching behavior will change after this update:
By Mary Helber-Jamboretz April 23, 2020
One of the main benefits of Local SEO (search engine optimization) is that it can help your business thrive, by funneling more and more visitors to your website. Google is used by just about everyone in the world, and so that means you can broaden your horizons and widen your potential customer base to include those in other states or even countries. But local SEO is different: it focuses on helping you reach the people in your area. Many businesses today have begun to focus their attention on local SEO. Now it’s no longer about ranking high in Google searches when people look for keywords associated in your niche. Now it’s about ranking high when people limit searches to particular locations, such as a particular city or state. And for many businesses today, growth can be encouraged with the right implementation of local SEO. We have generated many clients with focusing on San Jose Seo services. Here are some of its advantages: 1. Local SEO helps potential local customers know about your company. A lot of people today use the Internet in the same manner that people long ago used the Yellow Pages. They want to know the local businesses that can provide for their needs. By using proper local SEO solutions, you can then make sure that your potential customers will find out more about your business. Google can show them not just a link to your website, but also a map to your location and links to reviews of your company from previous customers. 2. You can boost your interaction with mobile Internet users. Mobile users use the Internet in a wide variety of ways, but two are becoming more common. The first way is to instantly provide information about a local business. So when someone on the road needs to find a restaurant or a local hardware store for supplies, then that need can be addressed right away. The other common way of using mobile Internet is to review and find discounts on particular items while the user is already out in shopping centers. For example, if a user finds a gadget in an electronics store which they may want to buy, they can go online and find reviews about the brand and the gadget before buying. They may also discover whether they can get the gadget cheaper when they buy it from another store. With local SEO , you can then present your business as a viable alternative even when shoppers are already in a competitor’s store. 3. You can save more money. If your business is limited to a particular area, then it doesn’t make sense in paying for advertising and marketing that reaches people in areas you don’t serve. For example, a law firm is usually limited to a particular city or state, because their license doesn’t allow them to practice in other states. In such case, focusing your SEO efforts in your state will ensure you can reach your target market and at the same time, save money on your SEO campaigns. Today, local SEO has become so successful that even businesses with a wide reach choose to focus on particular locations. If you own a small business, it makes perfect sense to focus on your market using the right local SEO strategies. We have combined local and national rankings to become the best seo company San Francisco . 
By Mary Helber-Jamboretz April 23, 2020
How Businesses Are Responding to Coronavirus The whole situation feels like something out of a movie about a dystopian future, but the good news is that patients with coronavirus have since recovered. Still, it is important for us to take precautions. One of the ways that businesses are combating the spread of coronavirus is through social distancing . In the event of an infectious outbreak, public health officials recommend reducing contact with others to minimize the spread of the disease. Businesses are following these recommendations by allowing employees to work from home. However, many businesses are already feeling the economic impact of the coronavirus and are now burdened with logistical issues of allowing employees to work remotely. The mismanagement of operations during this crucial time could severely impact businesses long-term. So how do companies protect their employees from spreading coronavirus while minimizing the impact social distancing will have on their business? Low-Cost Online Tools To Keep Your Business Moving While the coronavirus continues to run rampant across the globe, many businesses and organizations are facing the need to support remote employees. HJ design uses several digital tools to collaborate remotely with our customers. Based on our experience, we highly recommend you review the digital tools necessary when working remotely. Productivity Suites G Suite is an invaluable tool that equips your newly formed remote workforce with essentials such as video conferencing, email, spreadsheets, documents, and calendars. Collaborate on documents in real-time Your team can view, create, and edit documents, spreadsheets, presentations remotely. Emailing attachments is a thing of the past. Google Docs, Sheets, and Slides all enable employees to collaborate in real-time. Changes save automatically and previous versions of the document can be accessed easily. Store and Share Resources in the Cloud With Google Drive, team members will have easy and secure access to shared files. You can store just about every file type and share it with the full team or select employees. Coordinating with team members Google Calendar allows your team to stay organized. You can create multiple calendars to keep track of meetings, training, vacation, and more. Need to reach someone immediately? Google Hangouts is a great tool for sending text messages or hopping on a video call. If you prefer Microsoft products, Microsoft 365 offers a similar suite of productivity tools including Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, and Microsoft Teams. Work Planning and Management Teamwork can be used to manage our internal initiatives and client projects. Teamwork offers multiple time-saving, collaboration-enhancing features to make project management quicker and more efficient. All projects are composed of task lists, tasks, and sub-tasks allowing you to have a detailed plan of action. Milestones and calendars allow managers to see an overview of individual projects or multiple projects. Coworkers can collaborate on tasks through messaging and uploading files. Managers can make sure all projects run smoothly through time tracking, customizable dashboards, and risk management. There there are plenty of other excellent project management tools available on the market. Trello | Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible, and rewarding way. Asana | Asana is the work management platform teams use to stay focused on the goals, projects, and daily tasks that grow business. Basecamp | Trusted by millions, Basecamp puts everything you need to get work done in one place. It’s the calm, organized way to manage projects, work with clients, and communicate company-wide. Team Communication and Collaboration If you can’t communicate with your team, getting work done is going to be impossible. Slack is the go-to choice for instant communication. Employees can easily follow and contribute to conversations. Creating channels allows conversations to be organized based on project, topic or team. Slack also has a deep inventory of app integrations to connect with other productivity tools like Google Drive, Asana, Trello, GitHub, Zoom, and much more. Best of all, Slack is easy to pick up and accessible via desktop and mobile devices. Here are a few other options to explore. Microsoft Teams | Microsoft Teams is a hub for teamwork in Office 365. Keep all your team’s chats, meetings, files, and apps together in one place. Google Hangouts Chat | Hangouts Chat makes it easy for teams to be able to get their work done in one place. Discord | All-in-one voice and text chat that’s free, secure, and works on both your desktop and phone. Workplace by Facebook | Empower and transform your whole business, with familiar features such as groups, chat and video calls. Skype | Easily generate your online meetings in three simple clicks. Meetings & Video Chat Some businesses may need more than just a simple messaging app. One of the most useful tools for increasing productivity of remote workers is tele and video conferencing. If video conferencing is a major aspect of your business, Zoom is a great solution. Zoom offers simplified video conferencing across any device. All meetings have end-to-end encryption and you can record your meetings locally or to the cloud. Additionally, Zoom integrates with other productivity apps to help you manage email communication and set up calendar events. The platform’s built-in collaboration tools allow multiple participants to share screens, create annotations, and more. If Zoom isn’t your cup of tea, here are a few alternatives. Google Meet | Connect with your team from anywhere. With easy-to-join video calls, you can meet face to face without the added cost of travel. Microsoft Teams | Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are. WebEx | Work remotely or from home. Stay connected. Unlimited usage on the most secure collaboration platform. Customer Support Most of what we have discussed have centered on internal communication. What about communicating with customers? With the coronavirus outbreak in full swing, communicating with your customers is more important than ever. Business software like Intercom allows you to connect with people on your website. Your customer support team can work together to respond to customers and address their inquiries. If you utilize Intercom’s smart automation features, you can streamline and personalize most of your messaging so you can focus on the unique issues your customers are facing. If you have a large customer base, Customer Relationship Management (CRM) software can be crucial to managing and responding to customers. The benefit of a CRM is that it includes a suite of features that go beyond live chat. For example, Zendesk Support puts all your customer interactions in one place to create a seamless experience. Communicate with clients and maintain an organized history of your interactions. While live chat will mainly focus on website interactions, a CRM can connect with customers through websites, emails, and SMS/Text messages. If you aren’t looking for more sophisticated software, you can use your social media channels to broadcast announcements and answer customer questions. Facebook business pages have business-focused features that can be incredibly useful for communicating with customers. Recently, Facebook released a new resources hub to support small businesses during the outbreak. Twitter can be another great customer support platform. Many businesses already use Twitter to broadcast messages, even before the outbreak. Some large businesses even have Twitter handles that are dedicated to providing customer support. LiveChat | LiveChat is a 360° customer service platform that automates your work and fuels your sales. PureChat | The easiest & fastest way to add live chat to your website. Free. Olark | Olark’s live chat software and customer data tools help you learn from every online interaction. ZoHo CRM | Zoho CRM empowers a global network of businesses to convert more leads, engage with customers, and grow their revenue. Keap (formerly InfusionSoft) | Get better organized, be more efficient with your time, and delight your clients every step of the way. Making The Most Out Of Remote Work Adopting a tool won’t guarantee success. Business managers will need to consider other factors to maintain morale and productivity. Transparency For remote work to work, you need to be transparent with your team. Employees must be proactive in discussing and sharing their work. Managers must communicate clearly and frequently. Setting up daily standups via a video conference can be a great way to get everyone up to speed. Establish check-ins throughout the day so that all employees are held accountable for sharing their progress, successes, and setbacks. Trust Not being able to see an employee typing away in their cubicle can be stressful for some managers. With remote work, teams need to build a strong sense of trust among each other. Employees should be responsible and earn trust over time. Managers should focus on trusting their employees to get the work done and do their best not to micromanage. Many of the productivity tools we’ve listed keep records of interactions, updates, and progress. Use these to oversee employees and guide them through the project. Time Management Working from home can present some challenges for employees. There are so many distractions at home. Chances are their kids will not be attending school. It is difficult to deflect household duties. In some cases, employees may overwork just to prove they are working. Employees and managers will need to take advantage of the flexibility of remote work. Decide on optimal hours for the team to sync up. Commit to strict deadlines to show reliability and dependency. Employees should focus on self care and be mindful to take breaks throughout the day. Ultimately, business leaders will want to make this transition as comfortable as possible. This is incredibly important if this is the first time the business is being forced to work remotely. Success now will mold expectations for the future. What This Means For Your Business Future It should be said that these productivity tools will not solve every problem you come across. Many businesses rely on in-person interactions to manage their business and will struggle to adapt regardless of the tools available to them. Some businesses have adopted a few tools, but have not considered how these tools integrate with overall business goals. Still other businesses have crucial operations that can’t be resolved with a productivity tool. The coronavirus is forcing many businesses to rethink how work is organized. While these productivity tools will help in the short-term, it is important to consider the unknown. What if this temporary inconvenience becomes a several month or year long process? What if other circumstances arise that require the team to collaborate remotely? Businesses need to be prepared. The reality is that a few SaaS tools isn’t ever going to be a long-term solution. Business leaders should be considering how each aspect of their company will function should something like the coronavirus outbreak happen again. A messaging app isn’t going to solve critical supply chain delays. Google Hangouts isn’t going to allow medical staff to treat patients without being exposed to a pathogen. Powerpoint will not be a viable solution for forecasting business trends or overseeing business performance. The future of business will rely on the innovative technology that helps support it. If we don’t take strides to prepare, the glimpses of social and economic ruin we are witnessing today could be far more severe in the future.
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